STAFF ROLES AND PROFILES
About Richmond Services Ltd
Integrity, Collaboration and Innovation - are the three values that are central to everything we do at Richmond Services. They shape our direction as an organisation, our service delivery to clients, and of course our commitment to our team. So when you bring your skills and passion on board with us, you're set to enjoy plenty in return.
It takes a special kind of person to make a genuine, positive difference to another person's life. Yes - it calls for someone with a good heart, but they also need skill and passion in abundance. That's something you'll find in everyone at Richmond Services.
We're more than committed to providing quality support - we're passionate about it. If your make-up and motivations are the same as ours, we know you'll feel very right as part of the Richmond Services team.
We think our vision is the best choice of words to paint a picture of Richmond Services:
'Partners in Health and Wellbeing'.
While we could elaborate on things such as the fact we're one of New Zealand's major non governmental providers of community mental health and disability support services, that's not the important part.
If we're right (and if you're right for us) you'll be more interested in details like how we work together with people, families and Whanau to achieve goals. You'll enjoy hearing things like, the best result for us is when people no longer need us.
As part of our vision we are committed to providing healthy Smokefree environments for all clients and staff. We believe this will encourage high moral and promote the health and safety of clients, staff and visitors to our organisation.
Click on the roles below to meet some of the staff at Richmond Services and find out about the valuable part you can play as part of our team.
Community Support Worker (CSW)
Health & Wellbeing Co-ordinator
Multi Systematic Therapist (MST)
Service Delivery Manager (SDM)
Richmond's administrators play a vital role in ensuring the office and administration processes run smoothly. They're customer focussed, friendly and highly organised individuals with exceptional time management skills. They relish the variety the role offers and enjoy collaborating within a team to accomplish the team's goals. The back up support they provide ensures that front line staff can continue to provide consistent quality services to clients.
The Care Manager role is a statutory role under the Intellectual Disability (Compulsory Care & Rehabilitation) Act 2003. The purpose and function of the role is to assess and monitor the care and rehabilitation of clients who are subject to this Act. The role includes, amongst other things, the exercising of statutory powers, monitoring day to day progress, and the responsibility for overseeing clinical and therapeutic interventions.
Client Engagement Facilitators suppport the organisation to develop and maintain high levels of client engagement in the planning, implementation and evaluation of service delivery.
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DDDDDD,LKLKKKKccccCOMMUNITY SUPPORT WORKER (CSW)
Richmond provides a range of services and programmes for clients to help them achieve the best possible quality of life. Our client support staff have a wide variety of backgrounds and experience. They work with clients in either a client's home or a residential setting and ensure support is focused on individual client needs and aspirations.
Their unique mix of passion and skill is what makes them ideal to support clients in achieving the things that matter to them. Whether it is small things like planning meals and accessing transport, or larger steps like strengthening social networks, they provide the support, skills and respectful encouragement clients need to achieve their goals. They're empathetic, value cultural diversity and are keen to inspire clients to lead full and independent lives. Ideally, they'll hold a relevant qualification such as the National Certificate in Mental Health Support Work or Human Services, but if they haven't Richmond will assist them to gain one.
Career profiile - Grace Delizo
Employment Consultants assist people with a mental health diagnosis to find and keep paid employment. They work in partnership with clients to understand their strengths, the type of work a person is looking for and the individual supports required to achieve their employment goal.
Career profile - Gemma Bateman
HEALTH AND WELLBEING CO-ORDINATOR
Health and Wellbeing Co-ordinators work alongside clients to identify goals their clients really care about. Using their extensive knowledge of networks, the Co-ordinators link clients into their local communities so that clients can be supported to achieve those goals, remain linked in to health supports and reduce their need for emergency / crisis support.
Health Practitioners are registered nurses, occupational therapists, psychologists and social workers and are selected for their clinical expertise. They work alongside Community Support Workers using their professional competencies to contribute to the achievement of client goals.
Career profile - Margaret Bates
Intensive Services Managers provide advanced clinical and behavioural management support to staff and managers of RIDSAS as well as the wider organisation when required. They also provide clinical and behavioural management leadership to RIDSAS, ensuring the alignment of practice of national frameworks, building staff capability and ensuring consistency and fidelity across RIDSAS.
MULTI SYSTEMIC THERAPIST (MST)
Multisystemic Therapy (MST) is a unique, goal-oriented, comprehensive treatment programme designed to serve multi-problem youth in their community.
Multi Systemic Therapy Practitioners provide a family focused and community based service that supports whanau / family with youth who have very challenging behaviours. They are qualified individuals who hold either a Bachelor in Social Work, Nursing, Psychology (or something similar) along with Mental Health Clinical training to implement MST. Multi Systemic Therapy Practitioners have a natural ability to engage people in a wide range of situations to support and achieve outcomes that clients care about.
Practice Leaders ensure high quality, innovation and continuous excellence in the delivery of Richmond's services. They develop systems to ensure that our practice is person centred, outcomes focused and evidence informed.
Career profile - Gilbert Azuela
SERVICE DELIVERY MANAGER (SDM)
Service Delivery Managers provide leadership, coaching and development to their team of Community Support Workers to ensure clients receive quality services and achieve optimum outcomes. They have the ability to listen, support, encourage and build strong relationships - with their colleagues, with clients and their family / whanau, and also other community agencies. SDMs possess strong abilities to plan, organise and manage service delivery processes, and contribute great ideas to service improvement.