Community-Based Programmes
Our programmes seek to enable people to live as independently as possible in an environment of their choice. Our objective is to provide flexible yet realistic services ensuring that people are, as much as possible, able to sustain their autonomy while also having comprehensive professional support. All services are developed to meet the individual needs of each client. Our services are delivered in a range of staffed facilities, and more commonly in a client’s home within the community. Richmond’s community programmes are based throughout the country, and currently extend from Kaitaia in the North to Dunedin in the South.

Multi-Systemic Therapy (MST) Services
In late 2001, Richmond established MST Services Limited. MST specifically targets a wide range of factors known to contribute to problem behaviour in young people, including family, school and peer group influences. A family and community based intervention, the therapy is designed for young people who have been involved in the justice system or who have complex social dysfunction. MST is an evidence-based approach, the effectiveness of which is regularly evaluated to ensure continuous quality improvement and the best possible service to young people and their families. Through our MST programmes we work alongside schools, families, peer groups and other social groups to enable young people to better integrate into the community.

Deaf Mental Health Service
Richmond’s Deaf Mental Health Service aims to meet the needs of people who are deaf and who have an unmet mental health requirement. The service was developed to increase access to mental health services for deaf clients, with a key focus on improving communication with medical professionals. This service is currently provided in Auckland and Wellington.

Services for People with Behavioural Challenges
Richmond’s services for people with behavioural challenges are tailored for young people who face significant issues due to an inability to function effectively in a social environment. Richmond’s services in this area centre on the provision of safe and supportive environments with highly trained, specialist staff who understand and are able to respond to the complex needs of this group. The organisation also works with ‘specialist families’ to provide intensive support for young people who need caregivers other than their biological family.

Services for People with Autism Spectrum Disorders
These services are designed to meet the needs of people with some of the most complex behavioural issues. Services are usually provided in a small residential setting, sometimes involving a single client with a complete staff team providing support.

Regional Intellectual Disability Services (RIDSAS)
These services are for those people who have a severe learning disability and also have significant behavioural management issues. Richmond provides intensive and specialist support services for people with these needs. Staff who work in this area need a range of specialised skills, and comprehensive support and training are provided to ensure staff can work effectively with our clients.

CreativeWORKS
CreativeWORKS Employment Service supports people with a mental health diagnosis to find, and maintain, paid employment. We aim to maximise the potential of the mental health community and achieve the objectives set out in the New Zealand Disability Strategy. The strategy’s vision is for a society that values the lives of people with disabilities and enhances their full participation in society. The supported employment model that CreativeWORKS Employment Service is based on assumes that all people with disabilities can work successfully in the open labour market if they find a suitable job and are given the right support.